Problem Exists Between Chair And Keyboard
Bitch of the day: Lusers. Take this exchange for instance...
Luser A: Do we have a spare flat-screen monitor?
JH: Nope- they cost too much to keep spare. Why d'you ask, is there a problem with your screen?
LA: When I'm in our database I can't see all the information that's on the screen.
JH: I see. What resolution is your desktop set to?
LA: Pardon?
JH: sighs quietly Wait a minute. *Trudges over to Luser A's desk* Ah, your computer's set to 800x600 resolution. What were you trying to see?
LA: *clickety* See, when you bring that window up it's indented and you can't see the end or the scrollbar.
JH: *drags window over* You can move it so that you can...
LA: That's not very good.
JH: I can up your monitor's resolution to 1024x768, which will make the space available on your desktop bigger.
Luser B: *eavesdropping* Helpdesk tried that on my machine and it ballsed up the settings.
JH: OK, Luser C's on holiday, we can test your machine out with her TFT. *Connects up 15" TFT from other desk* OK, this is your database running on a higher resolution... *clickety* How's that? The whole window's displayed.
LA: The pop-up window's still indented.
JH: Yes, that's the way WinXP stacks windows. Anyways, let's try this on your own screen. *reconnects Luser A's 17" CRT* You're still in the higher resolution, and as you can see the whole window is still visible.
LA: But it's all so small! I can't read that. Can you put it back to how it was before?
JH: You are aware that the program doesn't allow you to resize the window, so if I reset the resolution you'll be back to having the end of the window off-screen?
LA: Yes, I don't mind.
You wouldn't employ an illiterate person in a job that required them to read, so why do companies insist in employing the computer-illiterate in database operator jobs?!
...And calm.
Luser A: Do we have a spare flat-screen monitor?
JH: Nope- they cost too much to keep spare. Why d'you ask, is there a problem with your screen?
LA: When I'm in our database I can't see all the information that's on the screen.
JH: I see. What resolution is your desktop set to?
LA: Pardon?
JH: sighs quietly Wait a minute. *Trudges over to Luser A's desk* Ah, your computer's set to 800x600 resolution. What were you trying to see?
LA: *clickety* See, when you bring that window up it's indented and you can't see the end or the scrollbar.
JH: *drags window over* You can move it so that you can...
LA: That's not very good.
JH: I can up your monitor's resolution to 1024x768, which will make the space available on your desktop bigger.
Luser B: *eavesdropping* Helpdesk tried that on my machine and it ballsed up the settings.
JH: OK, Luser C's on holiday, we can test your machine out with her TFT. *Connects up 15" TFT from other desk* OK, this is your database running on a higher resolution... *clickety* How's that? The whole window's displayed.
LA: The pop-up window's still indented.
JH: Yes, that's the way WinXP stacks windows. Anyways, let's try this on your own screen. *reconnects Luser A's 17" CRT* You're still in the higher resolution, and as you can see the whole window is still visible.
LA: But it's all so small! I can't read that. Can you put it back to how it was before?
JH: You are aware that the program doesn't allow you to resize the window, so if I reset the resolution you'll be back to having the end of the window off-screen?
LA: Yes, I don't mind.
You wouldn't employ an illiterate person in a job that required them to read, so why do companies insist in employing the computer-illiterate in database operator jobs?!
...And calm.
posted by Union Jackal at 4:52 pm
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